![]() If these troubleshooting steps do not resolve your issue, please use a network tracing tool such as Wireshark to capture TLS and DTLS network traffic. In addition, this article is intended for system administrators. It also provides troubleshooting steps for each issue. This article discusses error messages that may occur while launching TLS or DTLS encrypted sessions when using the Citrix Receiver for Windows 4.12 and describes the possible causes of each error message. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article is intended for Citrix administrators and technical teams only.
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